Insights App Privacy Policy

1. Introduction

  • Overview:

    • This Privacy Policy explains how Insights App collects, uses, and protects your personal data when you use our service.

    • It applies globally to all users and is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy frameworks.

    • All data processing is conducted in compliance with GDPR and other applicable data protection regulations.

2. Data Collection & Processing

  • A. Data from Apple Sign-In

    • Data Collected:

      • When you sign in with Apple, we receive your name, email address, and a unique identifier.

    • Purpose:

      • This information is used solely for account creation, authentication, and personalizing your experience.

    • Reference:

      • The data is processed in accordance with Apple’s Privacy Policy.

  • B. User Behavior Tracking

    • Analytics Tools:

      • We use Amplitude and Customer.io to track user behavior such as navigation, session data, device identifiers, and engagement metrics.

    • Legal Basis & Opt-Out:

      • The legal basis for processing this data is Legitimate Interest, as it helps us improve user experience and optimize app performance. Users may opt out of tracking by adjusting their in-app settings or contacting us.

    • Cross-Border Data Transfers:

      • Our third-party service providers, including Amplitude and Customer.io, may process and store data outside the EU.

      • These providers ensure GDPR compliance through the implementation of Standard Contractual Clauses (SCCs) and offer options for EU data residency.

      • For more details, refer to:

  • C. General Data Processing

    • Compliance:

      • All personal data is processed in accordance with applicable laws, including GDPR where relevant.

3. Data Retention & Security

  • Data Retention:

    • Personal data is retained for as long as your account is active and for up to 2 years following account termination, unless a longer retention period is required by law.

    • We retain data for up to 2 years post-account deletion to comply with legal obligations, prevent fraud, and improve platform security. If you wish to have your data deleted sooner, you may submit a request via hello@Insights-app.com.

  • Data Security:

    • We implement industry-standard measures such as encryption and access controls to safeguard your data.

4. User Rights

  • Your Rights:

    • You have the right to:

      • Access your personal data.

      • Correct inaccurate information.

      • Delete your data.

      • Object to or restrict its processing.

      • Request data portability.

      • Withdraw consent at any time where processing is based on consent.

      • File a complaint with your local Data Protection Authority (DPA) if you believe your rights have been violated.

  • How to Exercise These Rights:

    • To exercise your rights, please contact us at hello@Insights-app.com.

    • Include your account details and a clear description of your request.

    • We will acknowledge your request within 7 business days and address it as promptly as possible.

    • If available, you may also use the in-app feature for managing your data preferences.

5. Third-Party Data Handling

  • External Services:

    • For additional details on how third-party services process your data, please review the relevant privacy policies (see Section 5 of our Terms of Service).

    • We only share necessary data with third parties required for the functionality of the platform. We do not sell your personal data to any third parties.

6. Changes to This Policy

  • Updates:

    • We may update this Privacy Policy periodically.

    • Significant changes will be communicated via email or through an in-app notice.

  • Effective Date:

    • This policy is effective as of 3.3.2025

7. Contact Information

  • Inquiries:

    • For questions or concerns about this Privacy Policy, please contact us at hello@Insights-app.com.